Doğtaş Awarded by Ministry of Customs and Trade!
Doğtaş won the "Consumer Satisfaction-Oriented Company Award" at the 20th Traditional Consumer Awards Ceremony organized this year by the Ministry of Customs and Trade.
One of Turkey's most admired and valuable brands, and a pioneer in furniture and decoration trends, Doğtaş received an award from the inistry of Customs and Trade thanks to its corporate philosophy that puts customer satisfaction first.
Reputable figures from the world of business attended the awards ceremony hosted by Customs and Trade Minister Bülent Tüfenkci in Bilkent, Ankara. Minister Tüfenkci handed the award to Doğtaş CEO Ersin Serbes.
"This meaningful award given by the Ministry of Customs and Trade has made us very happy because it shows that we are on the right path when it comes to customer satisfaction," said Serbes.
Stating that Doğtaş worked to lead the industry in customer satisfaction as well as furniture manufacturing, Serbes said: We have adopted customer satisfaction as a company policy. We offer our customers many more rights than what is offered by the applicable laws. It is not sufficient to meet only the furniture needs of our customers; it is also essential to support them and give them recommendations for the environment that they want to create in their living spaces. In this journey, beyond the status of a company that manufactures and sells furniture, we work to be a brand that adds pleasure to our customers' living spaces and offer solutions tailored to their needs, that makes life easier, that is a leader, asked for opinions,and acts rapidly to ensure customer satisfaction also after the sale. I believe that companies that offer excellent customer experience will stand out. For this reason, we have focused on improving the experience in each point of contact with customers."